Contact Us

We are Here to Help. Reach out to us anytime and we’ll be happy to answer your questions.

Sales

Reach out to our sales team directly for assistance with all sales-related inquiries.

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Customer Support

Reach out to our support team directly for assistance with all support-related inquiries.

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Billing

Reach out to our billing team directly for assistance with all billing-related inquiries.

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Sales

Please contact a sales associate for additional information about EATEL Business
products and services. We’ll be in touch shortly!

Toll Free

(866) 625-4100

Phone

EATEL Business Support
(225) 621-4100

Contact Us

Customer Support

Log a support case using the Client Service Portal. Our service engineers are notified when your case is entered
and will resolve the issue accordingly. If your request is urgent and after hours, please call the number below.

Client Service Portal

Support Contact Number:

All Services: (866) 625-4100

Support Hours:

8am - 6pm Eastern Time, Monday - Friday

After hours - urgent support is always available 24x7x365 at the number above

Have you Received A Meeting ID From One of Our Support
Representatives?

Click below and follow the onscreen instructions to be directly connected to your support representative.

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Toll Free

(866) 625-4100

Phone

EATEL Business Support
(225) 621-4100

Data Center & Cloud Support

(866) 625-4100

Client Service Portal
Live Chat
Chat Hours

Monday-Friday 8:00am-5:00pm
Saturday 9:00am-1:00pm

Billing

Please complete the form below if you have a billing question. If urgent, please contact the billing department at (866) 625-4100.

Address

913 S. Burnside Avenue Gonzales,
Louisiana 70737
Get Directions

Toll Free

(866) 625-4100

Phone

Credit cards payments:
(225) 621-4100

Hours

Monday-Friday 7:30am-5:30pm
Saturday 9am-1pm

Pay Online
Live Chat
Chat Hours

Monday-Friday 8:00am-5:00pm
Saturday 9:00am-1:00pm

Have a Billing Question?

Data Center Locations

Please complete the form below to request a tour of one of our three data centers.

Toll Free

(866) 625-4100

Phone

(225) 621-4100

Hours

Monday-Friday 8:00am-5:00pm

Schedule a Data Center Tour

 

LOUISIANA DATA CENTERS

 

BTR1

7127 Florida Blvd Baton Rouge,
Lousiana 70806

Learn More About The Data Center

BTR2

7139 Florida Blvd Baton Rouge,
Lousiana 70806

Learn More About The Data Center

SHREVEPORT

601 Milam St. Shreveport,
Lousiana 71101

Learn More About The Data Center